At Talk Your Drip (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website [www.talkyourdrip.com] (“Site”) or purchase our products.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our Site:
- Personal Details: Name, phone number, email address, billing/shipping address.
- Payment Information: UPI ID, credit/debit card details, wallet details (e.g., Paytm, PhonePe, Google Pay), processed securely via third-party payment gateways.
- Order Details: Products purchased, order history, and invoice data (including GST details where applicable).
- Technical Data: IP address, device type, browser, and cookies for analytics and security.
- Marketing Data: Your preferences for receiving promotions, offers, and newsletters.
2. How We Use Your Information
We use your personal information to:
- Process and deliver your orders, including payment and shipping.
- Generate GST invoices as per Indian tax laws.
- Provide customer support and respond to queries.
- Send you updates, promotions, and offers (only if you opt-in).
- Improve our Site, services, and user experience.
- Detect and prevent fraud or misuse of our Site.
3. Sharing of Information
We may share your information with:
- Service Providers: Payment gateways, courier/shipping partners, and IT service providers.
- Government/Legal Authorities: If required by law, regulation, or court order.
- Business Transfers: In case of merger, acquisition, or sale of business assets.
We do not sell or rent your personal data to third parties.
4. Data Security
- We use secure servers, SSL encryption, and trusted third-party payment gateways to protect your information.
- We do not store your UPI PIN, CVV, or full card details on our servers.
- While we take reasonable steps to safeguard data, no system is 100% secure.
5. Cookies & Tracking
- We use cookies and similar technologies to improve website performance, analyse traffic, and personalise content.
- You can control cookies through your browser settings, but disabling them may affect site functionality.
6. Your Rights
As a user in India, you have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Opt-out of marketing communications at any time.
- Request deletion of your personal data, subject to legal and accounting requirements.
7. Data Retention
- We retain personal data as long as necessary to fulfil the purposes outlined in this Policy.
- Order and invoice details are retained as required by Indian tax and GST regulations.
8. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, and continued use of our Site indicates acceptance of the updated Policy.
